No Header Menu on Blackberry - Responsive Theme Discussions on ThemeID: Support Community

gary.wright

Hi,

I'm using the responsive theme for one of my site and have used the built-in menu manager (wordpress platform), with everything appearing as should on web and iPhone devices.

However, on Blackberry it does not display the 'header-menu', where as all of the other menus - footer, top, etc are appearing fine.

Anyone know what could be going wrong?

FYI - Blackberry Curve 9320.

Thanks,

Gary

Emil Uzelac

Hi Gary,

The menu you're referring to is the custom menu by WordPress itself, correct and this is for the main menu? Would it be possible to get some screenshots as well as the site URL?

Emil

gary.wright

Emil Uzelac wrote:

Would it be possible to get some screenshots as well as the site URL?

Sure,

Apple iPhone 5: https://www.dropbox.com/s/oiwhg59va1wubti/Photo%2017-11-2012%2023%2001%2038.png

Blackberry Curve 9320: https://www.dropbox.com/s/a2i4uulj5p3sd91/Photo%2017-11-2012%2023%2001%2059.jpg

URL: http://158.255.42.80/~njrmotor/

Emil Uzelac

Can you please check if the JavaScript is enabled on your phone?

Thanks,
Emil

gary.wright wrote:

Emil Uzelac wrote:

Would it be possible to get some screenshots as well as the site URL?

Sure,

Apple iPhone 5: https://www.dropbox.com/s/oiwhg59va1wubti/Photo%2017-11-2012%2023%2001%2038.png

Blackberry Curve 9320: https://www.dropbox.com/s/a2i4uulj5p3sd91/Photo%2017-11-2012%2023%2001%2059.jpg

URL: http://158.255.42.80/~njrmotor/

gary.wright

Emil Uzelac wrote:

Can you please check if the JavaScript is enabled on your phone?

Checked and it is switched on.

Emil Uzelac

I am downloading BB Curve Simulator on my other machine, let me see if I can troubleshoot.

Emil

gary.wright wrote:

Emil Uzelac wrote:

Can you please check if the JavaScript is enabled on your phone?

Checked and it is switched on.

gary.wright

Thanks Emil - very, very, very much appreciated

Emil Uzelac wrote:

I am downloading BB Curve Simulator on my other machine, let me see if I can troubleshoot.

Emil

gary.wright wrote:

Emil Uzelac wrote:

Can you please check if the JavaScript is enabled on your phone?

Checked and it is switched on.

gary.wright

I just tried the Responsive demo on my BB as well as this too doesn't display the menu.

Screenshot: https://www.dropbox.com/s/yxv3vkmrnpr0jht/Photo%2017-11-2012%2023%2024%2000.jpg

Emil Uzelac wrote:

I am downloading BB Curve Simulator on my other machine, let me see if I can troubleshoot.

Emil

gary.wright wrote:

Emil Uzelac wrote:

Can you please check if the JavaScript is enabled on your phone?

Checked and it is switched on.

Emil Uzelac

Here I am, sorry, simulators are so slow on PC and there's nothing available for my Mac.

Anyways, it looks like there might be a small glitch with the browser you're using, maybe it needs to be restarted, or cookie cleaned. I never had BlackBerry before, so you'll know this better than me.

and on yours:

Default demo and your site both display the tinynav

Thanks,
Emil

gary.wright wrote:

I just tried the Responsive demo on my BB as well as this too doesn't display the menu.

Screenshot: https://www.dropbox.com/s/yxv3vkmrnpr0jht/Photo%2017-11-2012%2023%2024%2000.jpg

Emil Uzelac wrote:

I am downloading BB Curve Simulator on my other machine, let me see if I can troubleshoot.

Emil

gary.wright wrote:

Checked and it is switched on.

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